Last Updated: 4/10/2025
At Dr. Natural Spices (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [drnaturalspices.com] (the “Site”) or make a purchase from us. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: We collect data such as browser type, IP address, pages visited, and time spent on the Site through cookies and analytics tools.
- Order Information: Details about your purchases, including products (e.g., turmeric, cumin, cardamom), quantities, and transaction history.
- Voluntary Information: Any additional information you provide through surveys, reviews, or customer support interactions.
2. How We Collect Information
- Directly from You: When you fill out forms, make a purchase, or communicate with us.
- Automatically: Through cookies, web beacons, and similar technologies when you navigate our Site.
- Third Parties: From payment processors or shipping partners to fulfill orders.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders (e.g., shipping spices to your address).
- Improve our Site, products, and services based on your feedback.
- Send promotional emails or newsletters (you can opt out anytime).
- Ensure security and prevent fraud.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Third parties who assist with payment processing, shipping, or analytics (e.g., PayPal, FedEx).
- Legal Requirements: If required by law or to protect our rights (e.g., court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and analyze Site traffic. You can manage cookie preferences through your browser settings, but disabling cookies may affect Site functionality.
6. Data Security
We implement reasonable security measures (e.g., encryption, secure servers) to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request removal of your data (where applicable).
- Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link. To exercise these rights, contact us at support@drnaturalspices.com.
8. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax records).
9. International Data Transfers
If you are located outside India, your data may be transferred to and processed in India. We ensure appropriate safeguards are in place to protect your information.
10. Children’s Privacy
Our Site is not intended for individuals under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@drnaturalspices.com
Address: Ambabari, Jaipur, Rajasthan, India